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  1. Themes

Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Addressing Customer Due Diligence Obligations to Promote Rohingya Financial Inclusion

Report

2018

An Assessment of ChildFund’s Emergency Cash Transfer Project in The Gambia

Report

2018

CTP in Challenging Contexts: Case study on CTP and risks in northern Mali

Report

This case study was commissioned by the Cash Learning Partnership (CaLP) as the first output under the 2018–2019 workstream on cash transfer programming (CTP) and associated risks. The study aims to contribute to the body of evidence on CTP-related risks and mitigation strategies by drawing lessons...

2018

Cash Transfer Programming in Armed Conflict: The ICRC’s Experience

Report

2018

How We Built a Global Action Agenda to Enable Digital Payments in Humanitarian Response

Blog Post

In recent years, digital payments have emerged as an essential, high-impact tool for humanitarian response. They can enable humanitarian responders to quickly reach people with assistance, and in ways that provide both short- and long-term benefits to those in need, such as access to safe and portable...

8 August 2017

Cash-based transfers. Analytical Paper on WHS Self-Reporting on the Agenda for Humanity

Report

2017

Adaptable and effective: Cash in the face of multi-dimensional crisis

Report

2017

Digital Cash Transfers in Liberia. A case study from Save the Children’s Emergency Food Security Program (2015- 2016)

Report

Through its USAID-funded Emergency Food Security Program, Save the Children was the first organization to implement cash transfers through mobile money at scale in Liberia, where mobile money services are nascent. From liquidity management to incentivizing agents, the challenges, lessons, and...

2017

Mobile Money in Somalia – Household Survey and Market Analysis

Report

2017

ELAN Humanitarian KYC Case Studies

Report

Know Your Customer (KYC) regulations, also known as customer due diligence, are designed to combat money laundering, terrorist financing, and other related threats to the financial system. They refer to the ID checks that financial institutions perform to comply with national financial regulations....

2017