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Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Financial Services In The Uganda Refugee Response – An Assessment Of Users’ Perspectives

Report

This assessment of user experiences and perspectives on digital financial services and assistance mechanisms aims to inform actors in Uganda’s humanitarian response and other stakeholders. The data collected is representative at the settlement level for refugees and at district level for refugee hosting...

4 March 2022

Uganda Refugee Response Cash And Voucher Assistance (CVA) User Perspectives – Research Brief

Report

This brief presents the summarised findings of the study on Financial Services and Humanitarian Mechanisms in the Uganda Refugee Response: An Assessment of User Perspectives in Uganda.
The assessment intends to inform actors and key stakeholders in Uganda’s refugee response about peoples’ existing...

4 March 2022

Cash recipient from Merc Corps PRIME programme engaged in farming

Pathways from CVA to long term financial inclusion: A framework for success

Blog Post

CVA programs can provide a springboard to financial inclusion. But spotting the right opportunity, and good programme design, are key. GSMA and Mercy Corps share a simple tool to understand which contexts offer the best pathways from CVA to financial inclusion.

11 November 2021

Slides for the Global CWG meeting – Oct 2021

Presentation

The enclosed slides for the 28 October meeting feature presentations from WFP, the Uganda and CAR CWGs and GSMA , as well as key links to key resources discussed.

29 October 2021