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  1. Themes

Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

CCD Ethiopia one-year in: Collaboration in reality

Report

Based on insights compiled from surveys and interviews conducted with members of the Ethiopian cash community and CCD (Collaborative Cash Delivery Network) members in January 2020, this report provides an overview of how CCD Ethiopia is working towards global and national objectives, takeaways for startup...

24 April 2020

Mercy Corps Tipsheet: CVA payments and digital data management

Guidelines and Tools

Building off the COVID-19 and CVA tipsheet , this guidance helps you think through considerations to be making alongside your current payment providers. This also includes tips on if/when/how to anticipate
transitions to newly viable forms of transfer mechanisms/technologies in a given context.

26 March 2020

Cash Week 2019: How cash is driving change across the system

Blog Post

Cash Week 2019 aimed to provide a space to reflect, learn, and look ahead, to ensure quality in our use of CVA at scale. The CaLP team reflects on the key takeaways from the events that took place around the world, and what they mean for actors within and beyond the humanitarian sector.

20 February 2020

CVA and Risks: What happens in the field, stays in the field?

Blog Post

In October 2019 in Douala, Cameroon, CaLP facilitated a learning event exploring the risks to beneficiary protection in Cash and Voucher Assistance (CVA). This closed-door workshop, held as part of series of meetings and webinars on the theme of CVA and risk in different regions, convened 25 humanitarian...

25 November 2019

Consent and Ownership in the Shift to Digital Cash and Voucher Assistance

Blog Post

Part of committing to cash and voucher assistance (CVA) is committing to going digital and collecting data. While they are two different things, they are deeply intertwined. And while an organisation can ‘go digital’ without cash programmes, it’s nearly impossible to commit to cash programmes in the...

11 November 2019

Mitigating Risks of Abuse of Power in Cash Assistance – 4 pages

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse by private sector service providers in their delivery of cash assistance to vulnerable populations. The project involves work with financial service providers, traders and other private sector stakeholders, as well as...

November 2019

Lessons in Driving Large Scale Change: CaLP’s reflections from the Humanitarian Innovation Exchange

Blog Post

The scaling of cash programming, enabled by mobile money, represents one of the most significant recent innovations in the humanitarian sector. In two guest blogs for Elrha (Enhanced Learning and Research for Humanitarian Assistance), our Director Karen Peachey explores CaLP’s role in driving...

16 August 2019

Webinar: Help shape the Future of Financial Assistance report

Event

This webinar presented the scenarios and key issues arising from CaLP and IARAN's analysis and invited participants' input, ahead of the publication of the Future of Financial Assistance report

29 July 2019 / English

Mitigating Risks of Abuse of Power in Cash Assistance in Afghanistan

Report

This document outlines lessons learned from a joint UNHCR-WFP project in Afghanistan aimed at identifying and mitigating the risks of abuse of power in cash assistance. The cash transfer mechanisms discussed during the mission were cash distribution through Hawalas, mobile token, mobile e-vouchers and...

July 2019

Data Responsibility: Let’s not wait for another wake up call

Blog Post

This blog is the second in a series on cash and voucher assistance (CVA) and risk. While the first blog busted some myths around misappropriation and fraud in CVA, this second blog looks into a specific risk for recipients of CVA: the risk of misuse of personal data.

8 May 2019