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Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

E-Transfer implementation guide

Guidelines and Tools

This updated E-transfer Implementation Guide replaces the original guide published in 2014. In cash transfer programming (CTP), electronic transfers (e-transfers) are a digital replacement for paper vouchers or physical cash. E-transfers are a disbursement mechanism – a way of transferring money, goods...

2018

Review of Food for Peace Market-Based Emergency Food Assistance Programs Global Report

Report

Efficient and effective use of humanitarian funds is critical to meet the emergency needs of as many people as possible, especially as emergencies in developing countries have become more numerous, complex, and protracted. The United States Agency for International Development (USAID) Office of Food for...

2018

Review of Food for Peace Market-Based Emergency Food Assistance Programs: Jordan/Turkey Case Study Report

Report

Syria regional crisis: The response to the Syria regional crisis exemplifies the challenges and opportunities involved with delivering food assistance in a widespread, largely urban refugee and internally displaced persons (IDP) crisis affecting middle-income countries. This case study focuses on...

January 2018

Hygiene NFI Provision through Cash Assistance with E-Voucher Modality: PDM

Report

NCA & LWF Gure-shembola Refugee Camp CBI PDM report.

2018

Gure- Shembola Refugee camp E-vouchor pilot program- Learning Document

Report

Norwegian Church Aid (NCA) in partner with Lutheran World Federation (LWF) have been completed their project using CBI approach. The project was aimed to provide Gure Shembola refugees with access to their choice of hygiene items through an e-voucher system. This learning document aims to document the...

2018

Digital Financial Service Ecosystems in Bidi Bidi Refugee Settlement

Report

A report about the Digital financial services ecosystem Bidibidi refugee settlement, Uganda. This document consists of a mapping of the six pillars of the DFS in Bidibidi Refugee Settlement and Host Community, with funding from UNCDF.

2018

CTP in Challenging Contexts: Case study on CTP and risks in northern Mali

Report

This case study was commissioned by the the CALP Network as the first output under the 2018–2019 workstream on cash transfer programming (CTP) and associated risks. The study aims to contribute to the body of evidence on CTP-related risks and mitigation strategies by drawing lessons learnt and...

2018

Cash Transfer Programming in Armed Conflict: The ICRC’s Experience

Report

Money is the main means of survival for most people around the world. That remains the case in situations of armed conflict, when having cash to buy essential goods can mean the difference between life and death.
The ICRC’s experience shows that cash is an essential tool in humanitarian action in armed...

2018

Harnessing Digital Technology for Cash Transfer Programming in the Ebola Response. Lessons Learned from USAID/Office of Food for Peace Partners’ West Africa Ebola Responses (2015–2016)

Report

Globally, the adoption of digital technology has grown alongside the increase in cash transfer programming (CTP), often through the use of e-transfers, in part because of the potential gains in accountability, efficiency (cost and time) and effectiveness. The 2015 High Level Panel on Cash Transfers...

September 2017