Programme Quality Toolbox

The Programme Quality Toolbox supports the development, maintenance and review of quality Cash and Voucher Assistance (CVA) by making it easy to explore and select the right industry guidance. It consists of a set of common standards and actions for quality cash and voucher assistance, organised according to the stages of the CVA programme cycle. Each action is supported by a set of guidelines and ready-to-use tools and templates to explain how to achieve quality CVA.

About this toolbox

Overall

Terminology and Naming Conventions

Terminology is used consistently across programme related documentation and reporting

Coordination

The CVA programme is actively coordinated via relevant strategic, technical and operational fora, as well as with national systems of social protection.

Preparedness

Organisational Preparedness

Contingency/prepareness plans include CVA considerations

Programmatic Preparedness

CVA feasibility and risk assessments and market monitoring are in place pre-crisis

Partnership Preparedness

CVA is included in implementing partner capacity assessments

Situation Analysis

Needs Assessment

Age and gender disaggregated information is collected on priority needs and preferences for assistance, across sectors, and over time

Market Assessment

Market functionality and access is assessed

Financial Service Provider (FSP) Assessment

FSP options for delivering CVA are mapped, alongside the infrastructural and regulatory environment

Risk and Opportunity Assessment

Operational, programmatic and contextual CVA-related risks and opportunities are identified to inform age and gender responsive quality CVA

Response Analysis

Market Analysis

Market analysis is included as a key component of response analysis, to inform the design and implementation of appropriate interventions using and supporting local markets

Vulnerability Analysis

Underlying and crisis related socioeconomic vulnerabilities are assessed and integrated into needs analysis

CVA Appropriateness and Feasibility Analysis

Modality choice is informed by response analysis and feasibility analysis

Programme Design

Targeting

Targeting criteria are based on programme objectives, and CVA-specific considerations have been included

Selection of Delivery Mechanism

Safe, accessible and effective mechanism(s) are identified to deliver CVA, based on situation analysis and size of the cash program to be delivered

Transfer Value, Frequency and Duration

Transfer value, frequency and duration are set based on an analysis of women, girls, men and boys' needs and gaps across sectors

Selecting/Developing Project Indicators

Key CVA-related issues and related indicators are defined to monitor at process, activity, output and outcome level

Implementation

Registration and Data Protection

Beneficiary registration and identification systems are appropriate to the delivery mechanism, and for the protection of personal data

Delivery

The CVA delivery process is effective and accessible to women, girls, men and boys

Communication and Accountability

CVA-specific considerations are included in communication and accountability approaches

End of implementation

CVA-specific considerations are included in programme closure

Monitoring

Process and Output Monitoring

CVA-related processes/activities, outputs, and programmatic and contextual risks are monitored

Market Monitoring

Markets are consistently monitored, beyond price monitoring

Outcome Monitoring

CVA-related outcomes are monitored

Evaluation

Overall Evaluation

Continuous learning is ensured through evaluation of modality choice and Value for Money