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  1. Themes

Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Mobile Money in Somalia – Household Survey and Market Analysis

Report

2017

ELAN Humanitarian KYC Case Studies

Report

Know Your Customer (KYC) regulations, also known as customer due diligence, are designed to combat money laundering, terrorist financing, and other related threats to the financial system. They refer to the ID checks that financial institutions perform to comply with national financial regulations....

2017

Shock-Responsive Social Protection Systems Research: Literature Review

Report

2017

Can E-Transfers Promote Financial Inclusion in Emergencies: A Case Study from Ethiopia

Report

The Electronic Cash Transfer Learning Action Network (ELAN) launched this research to build an evidence base around connecting emergency electronic transfer (e-transfer) recipients with additional financial
services. They also wanted to learn if, when, and how e-transfers can promote sustained uptake and...

2017

The Financial Journey of Refugees Full Report

Report

2017

Review of the Common Cash Facility approach in Jordan

Report

2017

Cash Delivery Mechanism Assessment Tool

Guidelines and Tools

2017

Harnessing Digital Technology for Cash Transfer Programming in the Ebola Response. Lessons Learned from USAID/Office of Food for Peace Partners’ West Africa Ebola Responses (2015–2016)

Report

2017

E-transfers Procurement Learning and Good Practices

Guidelines and Tools

Humanitarian agencies have increased their use of cash transfers and related distribution technologies. Yet, most rely largerly procurement and contracting processes designed for goods and professional services. An Elan Survey of humanitarian operations staff and e-transfers providers indicated several...

2017

Enabling Digital Financial Services in Humanitarian Response: Four Priorities for Improving Payments

Guidelines and Tools

2017