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Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Mitigating Risks of Abuse of Power in Cash Assistance – 4 pages

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse by private sector service providers in their delivery of cash assistance to vulnerable populations. The project involves work with financial service providers, traders and other private sector stakeholders, as well as...

November 2019

Lessons in Driving Large Scale Change: the CALP Network’s reflections from the Humanitarian Innovation Exchange

Blog Post

The scaling of cash programming, enabled by mobile money, represents one of the most significant recent innovations in the humanitarian sector. In two guest blogs for Elrha (Enhanced Learning and Research for Humanitarian Assistance), our Director Karen Peachey explores the CALP Network’s role in...

16 August 2019

Webinar: Help shape the Future of Financial Assistance report

Event

This webinar presented the scenarios and key issues arising from the CALP Network and IARAN's analysis and invited participants' input, ahead of the publication of the Future of Financial Assistance report

29 July 2019 / English

Mitigating Risks of Abuse of Power in Cash Assistance in Afghanistan

Report

This document outlines lessons learned from a joint UNHCR-WFP project in Afghanistan aimed at identifying and mitigating the risks of abuse of power in cash assistance. The cash transfer mechanisms discussed during the mission were cash distribution through Hawalas, mobile token, mobile e-vouchers and...

July 2019

Data Responsibility: Let’s not wait for another wake up call

Blog Post

This blog is the second in a series on cash and voucher assistance (CVA) and risk. While the first blog busted some myths around misappropriation and fraud in CVA, this second blog looks into a specific risk for recipients of CVA: the risk of misuse of personal data.

8 May 2019

Cash is no Riskier than Other Forms of Aid. So Why Do We Still Treat In-kind like the Safer Option?

Blog Post

The first in a new series of blogs on cash and voucher assistance and risk, this article from the CALP Network’s Stefan Bumbacher debunks some common myths around the risk of misappropriation and fraud in CVA.

13 March 2019

Displaced & Disconnected – Connectivity for Refugees

Report

UNHCR recognizes that one of the ‘hard stops’ in facilitating mobile connectivity and access to finance for displaced populations is non-conducive regulatory environments. In particular, ID-related legal requirements have proven a significant barrier to access. For example, a refugee who cannot...

2019

Unblocked Cash Pilot Full Report

Report

This full report details the project scope, impact and learnings from the Unblocked Cash pilot in Vanuatu. The project was delivered in partnership with Oxfam Australia and ConsenSys, with funds from the Australian Government, and utilised a stablecoin, Dai, as the underlying value .

2019

Kızılaykart Cash Based Assistance, Information Note

Report

Following the first refugee wave in May 2011, refugees from Syria has continued to seek asylum in Turkey. As a result of the open-door policy between 2011 and 2015, Syrians were welcomed by the Turkish government and obtained legal status under temporary protection. Subsequently, Turkey is hosting more...

2019