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  1. Themes

Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Gure- Shembola Refugee camp E-vouchor pilot program- Learning Document

Report

Norwegian Church Aid (NCA) in partner with Lutheran World Federation (LWF) have been completed their project using CBI approach. The project was aimed to provide Gure Shembola refugees with access to their choice of hygiene items through an e-voucher system. This learning document aims to document the...

2018

Digital Financial Service Ecosystems in Bidi Bidi Refugee Settlement

Report

A report about the Digital financial services ecosystem Bidibidi refugee settlement, Uganda. This document consists of a mapping of the six pillars of the DFS in Bidibidi Refugee Settlement and Host Community, with funding from UNCDF.

2018

CTP in Challenging Contexts: Case study on CTP and risks in northern Mali

Report

This case study was commissioned by the Cash Learning Partnership (CaLP) as the first output under the 2018–2019 workstream on cash transfer programming (CTP) and associated risks. The study aims to contribute to the body of evidence on CTP-related risks and mitigation strategies by drawing lessons...

2018

Harnessing Digital Technology for Cash Transfer Programming in the Ebola Response. Lessons Learned from USAID/Office of Food for Peace Partners’ West Africa Ebola Responses (2015–2016)

Report

Globally, the adoption of digital technology has grown alongside the increase in cash transfer programming (CTP), often through the use of e-transfers, in part because of the potential gains in accountability, efficiency (cost and time) and effectiveness. The 2015 High Level Panel on Cash Transfers...

September 2017

How We Built a Global Action Agenda to Enable Digital Payments in Humanitarian Response

Blog Post

In recent years, digital payments have emerged as an essential, high-impact tool for humanitarian response. They can enable humanitarian responders to quickly reach people with assistance, and in ways that provide both short- and long-term benefits to those in need, such as access to safe and portable...

8 August 2017

Zimbabwe ‘Cash First’ Humanitarian Response 2015–2017: Evaluation report

Report

CARE International and World Vision International (WVI) in Zimbabwe implemented the UK Department for International Development (DFID)-funded project ‘Emergency Cash First Response to Drought-Affected Communities in the Southern Provinces of Zimbabwe’ from August 2015 to April 2017. The project...

June 2017

Shock-Responsive Social Protection Systems Research: Literature Review (2nd Edition)

Report

DFID has commissioned research into Shock-Responsive Social Protection systems, to further understand the nature of the interaction between social protection, humanitarian and disaster risk management systems and ways in which long-term social protection systems can be scaled up to provide support in...

March 2017

A buffer against the drought

Report

The Government of Kenya in partnership with DFID undertake a long term social protection program(Hunger Safety Net Program) in Northern Kenya reaching out to poor households with bi monthly cash transfers. So much investment has been put in this program including pre-registration and carding of...

2017

Cash-based transfers. Analytical Paper on WHS Self-Reporting on the Agenda for Humanity

Report

Forty-three stakeholders reported on World Humanitarian Summit (WHS) commitments related to cash-based transfers (CBT). Self-reports indicate that cash is increasingly a preferred option, when appropriate, taking into account context and feasibility considerations. Cash programming is being streamlined...

2017

Adaptable and effective: Cash in the face of multi-dimensional crisis

Report

A summary of the learnings and recommendations from an internal and external evaluation of the Emergency Cash-First Response to Drought-Affected Communities in the Southern Provinces of Zimbabwe project which was carried out from August 2015 to May 2017. The external evaluation was carried out by Oxford...

2017