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  1. Themes

Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Towards shock-responsive social protection: lessons from the COVID-19 response in Pakistan

Report

The stringent lockdown measures and global economic slowdown, due to COVID-19, are likely to increase the poverty rate in Pakistan by 35 percentage points in urban areas and 32 percentage points in rural areas. The report documents the Government of Pakistan’s social protection response to mitigate the...

8 March 2021

2020 Cash and Voucher Programming (CVP): Roadmap and milestone achieved

Report

In 2020, World Vision has implemented cash and voucher programming like never before – not least due to the COVID-19 pandemic and related social protection transfer scale-ups. From 2019 to 2020, we have seen a 28 % increase of our cash, voucher based programming, moving towards enabling affected...

22 January 2021

CASH ON THE MOVE – Adapting Multi-Purpose Cash ‘Plus’ Assistance to support people on the move in Peru

Report

In 2019 and 2020, with the support of USAID´s Bureau for Humanitarian Assistance (formerly FFP and OFDA), Save the Children implemented
a multi-purpose cash ‘Plus’ program in response to the influx of Venezuelan migrants into Peru. Households that were only transiting through the cities where they...

8 January 2021

Mobile money enabled cash assistance: User journeys in Burundi

Report

GSMA’s Mobile for Humanitarian Innovation programme teamed up with Ground Truth Solutions to apply a human-centred design approach to understand the user journeys of Concern Worldwide’s cash recipients in Burundi. It provides insights into how humanitarian organisations and mobile money providers can...

14 December 2020

Stepping up CVA with COVID-19: Paving the way we respond to future crisis

Report

COVID-19 has thrown the world into lockdown and taken a tremendous toll on the health, social, and economic status of vulnerable communities, households, and individuals. Limitations on daily activities and an over-arching health crisis, restrictions on movement, closures of schools and businesses have...

15 September 2020

The Provision of Cash and Voucher Assistance in the Response to the Venezuela Refugee and Migrant Crisis: Findings and lessons learned – Main report

Report

This study, for which data was compiled between March and April 2020, seeks to document lessons and good practices in the delivery of CVA in Ecuador and Colombia by humanitarian organisations and governments, in response to migrants and refugees from Venezuela. The purpose of this analysis is...

4 September 2020

Summary: Lessons and Recommendations on the Use of CVA for the Caribbean Atlantic Hurricane Season

Report

This is a summary document of CaLP’s Winds of Change: Lessons and Recommendations on the Use of CVA in the Caribbean and includes a matrix of learning and evidence from the region used to inform the report.

13 August 2020

Responding to the COVID-19 Crisis: Linking humanitarian Cash and Social Protection in practise

Report

This paper seeks to demonstrate practical ways in which NGOs are linking their humanitarian work to social protection and the added importance of this in the context of COVID-19, following from the earlier work of CCD outlining the role of NGOs to
improve the access to and delivery of social protection in...

27 July 2020

Presentation for CaLP’s webinar on remote registration and verification in the COVID-19 response

Presentation

Watch the webinar recording here Speaker presentations from CaLP’s 14 July 2020 webinar on: Peril or pitfalls?: Emerging practices on remote registration and verification in the COVID-19 response Remote CVA programming has been highlighted as a key challenge for the community of practice in scaling up...

16 July 2020

COVID-19: Invest now in cash/voucher-social protection scale-up or children pay the price later

Report

Read the article here. Only socially accountable Social Protection Assistance beyond humanitarian cash/voucher programmes – if properly and quickly implemented – will protect generations of children from the aftershocks of COVID-19. Despite cash and voucher transfers becoming the tool of choice of...

25 June 2020