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Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Beyond Banks: Cash Transfers 2.0 – Electronic payments technology in humanitarian assistance in Kenya

Report

This article in Monday Developments Magazine (June 2011) looks at how the emergence of new technologies in the financial sector in Kenya – namely remote banking and mobile phone banking – have the potential to enable aid organisations to delivery money to unprecedented numbers of people, with record...

2011

Electronic Payment Systems 201

Guidelines and Tools

Disruptive innovation in the payments sector—and indeed the retail financial services industry—does not occur frequently. This is partly due to the dominant position of the incumbent players (primarily banks and payment networks), and partly due to the nature of the sector itself: as they relate to...

2011

Sharing What Works – Working with payment service providers

Report

A handy tool on choosing payment service providers for delivering cash transfers.  Developed by WFP Zambia. Mobile money and m-banking are now providing unprecedented opportunities to enhance programming within the WFP through cash and vouchers delivery mechanisms. Often in this context providers are...

2011

DFID Cash Transfers Literature Review

Report

This paper provides a synthesis of current global evidence on the impact of cash transfers in developing countries, and of what works in different contexts, or for different development objectives. Cash transfers are direct, regular and predictable non-contributory cash payments that help poor and...

2011

Evaluation of Concern’s Post Election Violence Recovery (PEVR) Programme

Report

Concern’s Post Election Violence Recovery (PEVR) Programme was a cash transfer programme operating in areas of Kenya (Nairobi, Nyanza, and the Rift Valley) affected particularly badly by the violence that followed the announcement of the national election results in late 2007. Building on several other...

2010

Evaluation of Concern Kenya’s Kerio Valley Cash Transfer Pilot (KVCTP)

Report

The Kerio Valley Cash Transfer Pilot (KVCTP) was Concern and its local partner the Catholic Diocese of Eldoret’s short-term and targeted response to the food security problems that affected communities in four Sub-locations in Baringo North and Pokot East Districts as a result of the post election...

2008