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Report

Partnering with Mobile Network Operators in Zimbabwe to Deliver Cash Transfers

2017 — By Donald Chauke, Brighton Bhanzi, Emily Abel, Lindiwe Gabella, Cecilia Chawatama, Clayton Mafuratidze, Abel Whande, Ciara O’Malley

This case study seeks to investigate and document the following:

  • The process of engagement between MNOs and CARE.
  • Clarity of roles between CARE/WVI as implementing agencies and MNOs.
  • Successes and challenges in the partnership between CARE/WVI and the MNOs
  • Measures taken to manage the impact of the liquidity crisis on the programme’s objectives
  • Lessons learned for future cash transfer programmes.