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Cash 101: Cash and Voucher Assistance Explained

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Organizational Cash Readiness Assessment: Project Concern International and Relief International Case Study

July 2017 — By Jan Hendrik Prenger

The CALP Network partnered in 2016 with two organizations, Relief International (RI) and Project Concern International (PCI), to support them through a six-month process to strengthen their organizational readiness to deliver cash or voucher programming, using CALP’s Organizational Capacity Assessment Tool (OCAT). During this OCAT process, an organization assesses its current readiness to implement cash and voucher assistance and develops plans for improvements. The implementation of these plans is not part of this OCAT process.

RI and PCI engaged in this partnership with CALP because they recognized the increasing relevance of cash and voucher assistance and identified the need and desire to strengthen their own organizational readiness and capacity for using this modality. CALP’s interest in the partnership was its overall promotion and support of the institutionalization of cash and voucher assistance readiness beyond the technical training of individuals in the required techniques, and its willingness and desire to improve the OCAT. CALP supported RI and PCI by orienting both organizations to the process and the tool, and by giving guidance during the assessment/scoring and action planning activities.

Both organizations successfully completed the process. The OCAT scores were generally at the low- to mid-range, as anticipated. Each organization invested over 100 days in the process that resulted in detailed action plans for the next 12–18 months. The estimated level of effort (LOE) for these plans is significant, and is divided between activities that have cash or voucher programming specific outcomes (LOE-Cash) and those that improve organizational capacity and efficiency in general (LOE-Org).


Cash 101: Cash and Voucher Assistance Explained

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