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Harnessing Digital Technology for Cash Transfer Programming in the Ebola Response. Lessons Learned from USAID/Office of Food for Peace Partners’ West Africa Ebola Responses (2015–2016)
Report
Globally, the adoption of digital technology has grown alongside the increase in cash transfer programming (CTP), often through the use of e-transfers, in part because of the potential gains in accountability, efficiency (cost and time) and effectiveness. The 2015 High Level Panel on Cash Transfers...
How We Built a Global Action Agenda to Enable Digital Payments in Humanitarian Response
Blog Post
In recent years, digital payments have emerged as an essential, high-impact tool for humanitarian response. They can enable humanitarian responders to quickly reach people with assistance, and in ways that provide both short- and long-term benefits to those in need, such as access to safe and portable...
Shock-Responsive Social Protection Systems Research: Literature Review (2nd Edition)
Report
DFID has commissioned research into Shock-Responsive Social Protection systems, to further understand the nature of the interaction between social protection, humanitarian and disaster risk management systems and ways in which long-term social protection systems can be scaled up to provide support in...
Digital Cash Transfers in Liberia. A case study from Save the Children’s Emergency Food Security Program (2015- 2016)
Report
Through its USAID-funded Emergency Food Security Program, Save the Children was the first organization to implement cash transfers through mobile money at scale in Liberia, where mobile money services are nascent. From liquidity management to incentivizing agents, the challenges, lessons, and...
Mobile Money in Somalia – Household Survey and Market Analysis
Report
Key findings from an assessment of mobile money in Somalia. Provides information about mobile money penetration; practicalities; usage; perceptions and the use of shillings versus dollars.
ELAN Humanitarian KYC Case Studies
Report
Know Your Customer (KYC) regulations, also known as customer due diligence, are designed to combat money laundering, terrorist financing, and other related threats to the financial system. They refer to the ID checks that financial institutions perform to comply with national financial regulations....
Can E-Transfers Promote Financial Inclusion in Emergencies: A Case Study from Ethiopia
Report
The Electronic Cash Transfer Learning Action Network (ELAN) launched this research to build an evidence base around connecting emergency electronic transfer (e-transfer) recipients with additional financial
services. They also wanted to learn if, when, and how e-transfers can promote sustained uptake and...
The Financial Journey of Refugees Full Report
Report
This document details how refugees and migrants from the Middle East, South and Central Asia and East, West and North Africa finance their journeys and manage money along the way.
Review of the Common Cash Facility approach in Jordan
Report
The United Nations High Commissioner for Refugees (UNHCR) in Jordan has pioneered a collaborative, multi-stakeholder approach to the delivery of cash, known as the Common Cash Facility (CCF). The aim of the CCF is to provide humanitarian actors with direct and equal access to a common financial service...
Cash Delivery Mechanism Assessment Tool
Guidelines and Tools
In line with its commitment to institutionalise the use of Cash-Based Interventions (CBIs), the office of the United Nations High Commissioner for Refugees (UNHCR) released the Operational Guidance for Cash-Based Interventions in Displacement Settings (“the Guidelines”) dated 4 February 2015, to...
E-transfers Procurement Learning and Good Practices
Guidelines and Tools
Humanitarian agencies have increased their use of cash transfers and related distribution technologies. Yet, most rely largerly procurement and contracting processes designed for goods and professional services. An Elan Survey of humanitarian operations staff and e-transfers providers indicated several...
Enabling Digital Financial Services in Humanitarian Response: Four Priorities for Improving Payments
Guidelines and Tools
The humanitarian sector is increasingly turning to digital payments to distribute cash-based aid, but many efforts remain fragmented around custom built solutions that miss opportunities to build strong, enduring pathways to financial inclusion and resilience for crisis-affected populations. Few solutions...
Cash transfer platforms in humanitarian contexts
Report
This report is based on ten days of desk-based research prepared for the Australian Government that aims to respond to the following questions: What is the rationale for using multi-purpose cash transfers and single platforms? What is driving donor agency positions on these issues? What is the evidence...
Guide ELAN pour l’évaluation d’argent mobile et l’établissement de contrat
Guides et outils
L’argent mobile offre le potentiel énorme de permettre des transferts d’argent liquide à l’échelle et de relier des participants de programme à des services financiers. Fréquemment, cependant, les professionnels humanitaires ont des difficultés à comprendre la terminologie liée à l’argent...
Partnering with Mobile Network Operators in Zimbabwe to Deliver Cash Transfers
Report
This case study seeks to investigate and document the following: The process of engagement between MNOs and CARE. Clarity of roles between CARE/WVI as implementing agencies and MNOs. Successes and challenges in the partnership between CARE/WVI and the MNOs Measures taken to manage the impact of the...
Delivery Mechanism Mapping for Cash Based Interventions in Cox’s Bazaar Bangladesh
Report
The ‘Delivery Mechanism Mapping for Cash Based Interventions (CBI) in Cox’s Bazaar, Bangladesh’ was conducted in December 2017 by a ‘Cash Champion’ deployed from Catholic Relief Services (CRS) with the support of the Global Shelter Cluster and ECHO, and involved consultations with numerous...
Exploitation des technologies numériques dans les transferts monétaires mis en oeuvre lors de la réponse à l’épidémie d’Ebola
Rapport
L’adoption des technologies numériques s’est accrue parallèlement à l’essor des transferts monétaires, souvent au moyen de transferts électroniques, car ces solutions présentent des avantages en matière de transparence et d’efficacité (gain de temps et d’argent). En 2015, le Haut Panel...
Zimbabwe ‘Cash First’ Humanitarian Response 2015–2017: Evaluation Report
Report
CARE International and World Vision International (WVI) in Zimbabwe implemented the UK Department for International Development (DFID)-funded project ‘Emergency Cash First Response to Drought-Affected Communities in the Southern Provinces of Zimbabwe’ from August 2015 to April 2017. The project...
Managing Cash-Based Programmes in a Volatile Markets Contexts: The Case of Delivering Cash Using Mobile Money During the Zimbabwe Cash Liquidity Crisis
Report
This case study examines how the Zimbabwe national cash crisis evolved and the ways in which affected communities and the CTP adapted to the challenges it posed. The study highlights what worked well, what was less effective, and some other possible future opportunities. It also provides operational...
Cash or in-kind? Why not both? Response Analysis Lessons from Multimodal Programming
Report
This research reviews lessons learned about response analysis from multimodal responses, that is, responses in which practitioners determined that more than one response modality between cash,vouchers, and in-kind, was a “best fit” or in which the conclusions about “best fit” changed over...
