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Managing Cash-Based Programmes in a Volatile Markets Contexts: The Case of Delivering Cash Using Mobile Money During the Zimbabwe Cash Liquidity Crisis

2017 — By Ruth Aggiss, Ciara O'Malley

This case study examines how the Zimbabwe national cash crisis evolved and the ways in which affected communities and the CTP adapted to the challenges it posed. The study highlights what worked well, what was less effective, and some other possible future opportunities. It also provides operational recommendations for CTP practitioners on how to design and adapt similar cash transfer programmes to mitigate the risk of a cash crisis, based on the Zimbabwe experience.