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Operational Models

Cash and voucher assistance (CVA) can be delivered to people in crises more efficiently, effectively, and with more accountability, if responding agencies work together. But we need to generate evidence around which operational models work best for collaboration in different contexts.

The CALP Network’s State of the World’s Cash Report identifies different types of operational model, including consortia and alliances, shared cash delivery mechanisms, single agency cash delivery, and integration of systems.

“The overall structure through which agencies work jointly…to deliver cash and voucher programming…in situation response and analysis, program design and implementation.”

Our working definition of an operational model.

Scaling up CVA offers opportunities to transform how humanitarian aid is delivered. It has implications for the roles of different agencies within various operational models, and the potential for models to link to social protection systems. It will also impact the nature of partnerships with financial service and technology providers, and how different models interact with other forms of assistance, beyond cash.

Current priorities

Since late 2016, the CALP Network has been coordinating a learning agenda to help answer these questions:

  1. What operational models are available to agencies implementing CVA?
  2. How do different models improve the efficiency, effectiveness and accountability of CVA in different contexts?
  3. Which operational models are most appropriate in which contexts?

We will continue to collate and disseminate the evidence base for operational models.

We are also a partner in the Cash Monitoring, Evaluation, Accountability, and Learning Organizational Network (CAMEALEON) consortium, led by Norwegian Refugee Council, which is responsible for independent monitoring and evaluation of WFP’s Multi-Purpose Cash Assistance (MPCA) in Lebanon. This includes research and analysis regarding value for money and accountability in the operational model.

Latest

Cash or in-kind? Why not both? Response Analysis Lessons from Multimodal Programming

Report

This research reviews lessons learned about response analysis from multimodal responses, that is, responses in which practitioners determined that more than one response modality between cash,vouchers, and in-kind, was a “best fit” or in which the conclusions about “best fit” changed over...

2017

The use of CTP in Kenya: Reflecting on the 2016/17 Drought Response

Report

This workshop report is packed with useful ideas and information, reflecting the lively discussions which took place at a workshop in June 2017 about the use of CTP in the Kenya drought response. Discussions touched on multiple issues including coordination; cash transfer values; lack of awareness...

2017

Cash alone is not enough: a smarter use of cash

Guidelines and Tools

Cash based interventions (CBIs) enable crisis affected  people to make choices and prioritise their own needs. They also support markets critical to survival and recovery of communities.  NRC is committed to increasing the use of cash across its programmes. Yet, cash based interventions are not a...

2017

Kenya Red Cross Society Using New Technology to Reach Communities in Hardship Areas

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Kenya Red Cross Society responded to the severe drought through cash transfers in Marsabit county. Unlike an earlier drought, where KRCS used manual system to pay beneficiaries in the same geographical area,  this year the organisation used a payment technology provided by a company called Compulynx....

2017

Humanitarian Cash Transfers in the Democratic Republic of Congo

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The Democratic Republic of Congo (DRC) is at a crossroads with regard to cash transfers. On the one hand, cash has been accepted by most donors and aid agencies as an appropriate response, with solid evidence underpinning its use. Aid agencies have driven important innovations in an environment where...

2017

A buffer against the drought

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The Government of Kenya in partnership with DFID undertake a long term social protection program(Hunger Safety Net Program) in Northern Kenya reaching out to poor households with bi monthly cash transfers. So much investment has been put in this program including pre-registration and carding of...

2017

A Review of Inter-Agency Collaboration for CTP Delivery

Report

Recent global initiatives have reaffirmed the potential for Cash-Transfer Programmes (CTP) to effectively and efficiently meet a wide range of disaster-affected populations’ needs while preserving dignity and choice. Although much work has been done in advocating for the benefits of CTP and enhancing...

2017

Enacting urban cash for work programmes in Lebanon in response to the Syrian refugee crisis

Guidelines and Tools

Humanitarian crises in cities require responses that reflect the urban context,address urban challenges, and provide urbanised solutions. This paper focuses on providing guidance on good practice in cash for work (CfW) programmes. Focusing on Lebanon and the Syrian refugee crisis, the paper provides nine...

2017

Cash Transfers in Remote Emergency Programming

Guidelines and Tools

In emergencies with significant access challenges for humanitarian actors, the use of Cash Transfer Programming (CTP) has great potential to help provide life-saving support to the most vulnerable people. CTP may not require a heavy and consistent staff presence, is not subject to the same logistical...

August 2016

UNHCR Cash Assistance: Improving refugees lives and supporting local economies

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UNHCR’s Cash-Based Interventions (CBI) support the most vulnerable Syrian refugees living within the host community in Jordan. Thanks to generous donor support last year, over 30,000 households received monthly cash assistance, winterisation cash, and cash for health, totalling nearly US $ 85 million....

2016