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Operational Models

Cash and voucher assistance (CVA) can be delivered to people in crises more efficiently, effectively, and with more accountability, if responding agencies work together. But we need to generate evidence around which operational models work best for collaboration in different contexts.

The CALP Network’s State of the World’s Cash Report identifies different types of operational model, including consortia and alliances, shared cash delivery mechanisms, single agency cash delivery, and integration of systems.

“The overall structure through which agencies work jointly…to deliver cash and voucher programming…in situation response and analysis, program design and implementation.”

Our working definition of an operational model.

Scaling up CVA offers opportunities to transform how humanitarian aid is delivered. It has implications for the roles of different agencies within various operational models, and the potential for models to link to social protection systems. It will also impact the nature of partnerships with financial service and technology providers, and how different models interact with other forms of assistance, beyond cash.

Current priorities

Since late 2016, the CALP Network has been coordinating a learning agenda to help answer these questions:

  1. What operational models are available to agencies implementing CVA?
  2. How do different models improve the efficiency, effectiveness and accountability of CVA in different contexts?
  3. Which operational models are most appropriate in which contexts?

We will continue to collate and disseminate the evidence base for operational models.

We are also a partner in the Cash Monitoring, Evaluation, Accountability, and Learning Organizational Network (CAMEALEON) consortium, led by Norwegian Refugee Council, which is responsible for independent monitoring and evaluation of WFP’s Multi-Purpose Cash Assistance (MPCA) in Lebanon. This includes research and analysis regarding value for money and accountability in the operational model.

Latest

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CASH ON THE MOVE – Adapting Multi-Purpose Cash ‘Plus’ Assistance to support people on the move in Peru

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In 2019 and 2020, with the support of USAID´s Bureau for Humanitarian Assistance (formerly FFP and OFDA), Save the Children implemented
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Cash and Voucher Assistance Guidelines for Lao PDR

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Cash and voucher assistance is becoming increasingly popular in Lao PDR in delivering humanitarian assistance, rehabilitation and development focused projects. In supporting the cash and voucher assistance agenda in Lao PDR, the Cash Working Group was established as a working group for local and regional...

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Cash Assistance: How design influences value for money – How to note

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This ‘how to note’ offers guidance on the key value-for-money considerations when making critical design decisions related to the operational models for CVA delivery. The guidance in this ‘how to note’ is summarised from the evidence presented in the accompanying research report Cash assistance:...

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Watch the video here In a context where the needs are increasing and funding is likely to drop, how do we make sure that every penny is bringing value to the users?
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Cash assistance: how design influence VfM?

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Watch the video here  In a context where the needs are increasing and funding is likely to drop, how do we make sure that every penny is bringing value to the users?
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This research aims to contribute to the proof-of-concept on how to design and deliver cash assistance that aligns with end-users’
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14 October 2020

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18 May 2020

Webinar | Multi-purpose Cash Transfer and Child Protection: a case study (English and Spanish editions)

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15 April 2020

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