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Digital Payments

Embracing new technology is critical to making humanitarian response – including cash and voucher assistance (CVA) – as effective as possible. But when we integrate new technologies and partnerships into humanitarian assistance, we must ensure that the safety, dignity and preferences of people in crisis always come first.

Digital technology is transforming the way we respond to emergencies. Innovations range from how we identifying people eligible for assistance, to data collection for assessments and monitoring, to communication with crisis-affected communities. Digital payment systems, including mobile devices, electronic vouchers, and cards – when used appropriately – can deliver timelier, more secure, more cost effective, and inclusive assistance. But as the volume of data we collect, store and share about people grows, we must ensure that our data protection systems keep pace and that we understand and mitigate for the risks inherent in new technologies.

Latest

Humanitarian Assistance through Mobile Cash Transfer in Northern Afghanistan: An evaluation of a DFID pilot project in Faryab, Jawzjan, and Samangan

Report

In response to the 2011 severe drought that pushed vulnerable rural households into food insecurity in 14 provinces of Northern Afghanistan, DFID has committed to address emergency needs in northern Afghanistan with nutrition, food security and farming inputs. Samuel Hall Consulting, a Kabul-based...

2014

Assessment of Agent Networks in Nepal

Report

This report focuses on assessing the existing agent networks in Nepal, so that the correct steps can be taken to popularise both access to and use of financial services through bank-led agent banking. After the release of electronic banking regulations in 2012, many financial institutions began...

2014

Cash and Vouchers Manual – Second edition

Guidelines and Tools

This second edition of the Cash and Vouchers Manual captures the latest corporately endorsed business processes and procedures, providing the most up-to-date tools (i.e. analytical, assessment, monitoring) that have been developed through close intra-departmental collaboration between Headquarters...

2014

Cash in Construction

Presentation

This Powerpoint was used by SDC during a workshop on CTP and shelter/construction that took place in mid 2014. Click here to download a short introduction Powerpoint on Cash and Shelter from the same event.

2014

Understanding the Demand for Financial Services in Nepal

Report

Nepal has a unique geography consisting of mountains, hills and Terai, which makes it difficult for any financial institution to provide financial services to every part of the country. Formal and informal financial service providers have been attempting to reach more customers at various levels and...

2014

Making the Journey from Cash to Electronic Payments: A toolkit for USAID implementing partners and development organizations

Guidelines and Tools

This Toolkit was created for non-governmental relief and development organizations to guide them in their journey of transitioning from using cash payments to electronic payments in all operational and program payment streams. It is intended to be practical, easy to follow, bite-size, sectional, with...

2014

Cash Transfer Programming for Urban Displacement

Policy paper

In urban displacement contexts with functioning markets and developed banking systems, humanitarian agencies are increasingly using electronic-transfers (e-transfers) as the preferred cash delivery mechanism. Based on the Danish Refugee Council’s response to the Syria crisis, this Evaluation and...

2014

Information and communications technology response to the Liberia ebola crisis

Report

An information and communication technology assessment recently conducted in Liberia by NetHope and USAID addresses the potential for digital payments in the response to Ebola. The documents looks into the digital payments landscape, describing the banking sector, use of mobile money and remittance firms....

2014

Testing Branchless Banking to Deliver Cash Transfers in Nepal

Policy paper

The Human Development Social Protection Pilot (HDSPP) is a sub-project of the joint UNDP-UNCDF Local Governance and Community Development Program (LGCDP). It has been initiated in two far-western districts in Nepal, Kanchanpur and Dhadheldura and it is being implemented by the Ministry of Federal Affairs...

2014

Demystifying Payments – mStar

Report

In its simplest form, a payment is any exchange of value between two parties, where usually Party A offers a form of currency in exchange for a good or service provided by Party B. The advent of nation-states issuing fiat currency, such as paper bills and bronze coins, which unlike gold or silver...

2014