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Guidelines and Tools

Working With Banks: A field guide to negotiating with banks in cash transfer programming

2011 — By The Cash Learning Partnership

When delivering money through a banking system, aid agencies will have to negotiate with banks or other service providers to implement their chosen delivery mechanism.  This field guide provides practical advice on how to negotiate with banks and maintain relationships with a financial instituton.

Much of the guidance given here could also apply to other private sector providers such as mobile phone companies, money transfer services, or card issuers.