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State of the World’s Cash 2020 – Chapter 4: Build sufficient capacity for cash and voucher assistance

23 July 2020 — By José Jodar, Anna Kondakhchyan, Ruth McCormack, Karen Peachey, Laura Phelps, Gaby Smith

Since 2018 individual and organisational CVA capacities have improved, and are having a positive impact on the timeliness and scale of CVA. But dedicated funding for CVA capacity building is generally insufficient and unpredictable and recruiting and retaining skilled staff remains a challenge. This chapter asks: ‘How can the humanitarian sector improve the capacity of the CVA system as a whole, increase investment in local systems and meet the demand for new and specialized profiles?’