Guidelines and Tools
Social Accountability in the Delivery of Social Protection: Technical Guidance Note
How can citizens better hold social protection officials to account and ensure that they can understand their entitlements? Development Pathways’ research project on social accountability in social protection for the UK’s Department for International Development provides some answers. Social Accountability in the Delivery of Social Protection: Technical Guidance Note, which offers guidance to social protection practitioners on how to strengthen social accountability in the delivery of programmes.