Sharing What Works – Working with payment service providers (PSPs)

A handy tool on choosing payment service providers for delivering cash transfers developed by WFP Zambia.

Mobile money and m-banking are now providing unprecedented opportunities to enhance programming within the WFP through cash and vouchers delivery mechanisms. Often in this context providers are referred to as payment service providers (PSPs) and can come in the guise of banks, mobile or third party service providers that may operate a service across various banks or mobile network operators. Deciding which PSP to choose can be a daunting prospect; the information in this document offers a summary of key points and factors to be considered.