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Presentation

Mobile Money Bulk Payment Products: Capturing the market opportunity of global development organizations

2015 — By Marcella Willis, Hamilton McNutt, Shelley Spencer, Massoud Ahmadi

International relief and development organizations (DOs) receive significant aid funding from donors, which they regularly disburse in high volume, low value payments to millions of recipients for program and operational expenses. DOs and donors are increasingly using and promoting the use of new digital payment technologies in their work, including the use of mobile money payments.

NetHope recently conducted quantitative and qualitative research with DOs to shed more light on this trend. The research culminated in this report entitled “Mobile Money Bulk Payment Products: Capturing the Market Opportunity of Global Development Organizations” that  highlights DOs’ use of mobile money bulk payment products and the desire to move away from cash.

The publication also features preferences and recommendations for design features of these products and the estimated volume and value of this market segment.