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Mobile Financial Services in Bangladesh

April 2015 — By Jaheed Parvez, Ariful Islam, Josh Woodard

This report is the consolidation of findings derived from desk research and face-to-face interviews with key mobile financial services providers, telecom operators, technology platform providers, regulators, and USAID health and agriculture project staff and beneficiaries.
The objective of this report is two-fold: The first is to better understand the progress the mobile financial services market in Bangladesh has made to date, including regulations, available products and their characteristics, agent network size and geographical coverage, and the competitive
landscape. The second is to have a better understanding of how a selection of staff and beneficiaries from USAID agriculture and health projects are using both traditional and mobile financial services. This was
undertaken with the overall aim to provide USAID, its implementing partners, and other development organizations with updated market information so that they can better identify appropriate opportunities to begin their journey transitioning away from cash towards digital payments.