Community Reflections: The Cumulative Impact of Keeping People Informed

This briefing note presents an overview of the findings from Ground Truth Solutions’ in-depth, qualitative interviews with community representatives of displaced people and aid recipients in Nigeria and Somalia in May and June 2022. As part of the Cash Barometer initiative, we invited youth leaders, women’s leaders, traditional community leaders and community members in Nigeria and Somalia to reflect on the concepts we regularly cover in our surveys. In open conversations, we discussed the importance of participation, information provision, fairness and respect when receiving cash and voucher assistance. Information was confirmed as a particularly crucial component of aid quality and accountability. If it is lacking, it will undermine perceptions of fairness and participation. Further probing brought to the forefront examples of aid provision done well, as well as areas for improvement that aid providers should consider.