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Episode 3.2: How do we make change happen?

In this episode, we explore the initial steps towards making change happen. Is there a moment of sudden realisation? Does it take a bold commitment from leadership? Or is it driven by other factors? Once change is initiated, what happens next and how do you keep the momentum going?

30 October 2024

This episode features insights from: 

  • Anna Kondakhchyan: Head of Cash and Markets at NORCAP/Norwegian Refugee Council
  • Dr. Kathryn Taetzsch: World Vision International’s Senior Director, Global Humanitarian and Development Capacity and Capabilities
  • Oliver May: Consultant on risk in the humanitarian and development sector 

Key themes explored in this episode: 

  • The importance of a clear vision for change. 
  • The need for courage and a willingness to challenge the status quo. 
  • The significance of a compelling case for change to secure buy-in from stakeholders. 
  • The role of passionate individuals in driving change forward, both within teams and at the leadership level. 
  • The need for a supportive and innovative mindset to overcome setbacks and embrace new approaches. 
  • The importance of addressing potential roadblocks caused by mindsets that are resistant to change. 
  • The need to acknowledge that change is a process that requires time and effort. 
  • The significance of taking practical steps to ensure that cash assistance is delivered effectively. 

This episode emphasizes that change is achievable with a clear vision, passion, and courage. It highlights that change necessitates a concerted effort from individuals at all levels of an organization, encouraging listeners to drive change within their respective organizations. 

Tune in and let’s find out.

CashCast is an occasional podcast from the CALP Network that looks in depth at the critical debates in humanitarian cash and voucher assistance (CVA).

Host

Karen Peachey

Karen worked with CALP from early 2017 through to August 2024. She has worked in both development and humanitarian contexts since the 1990s. Among many other things, Karen has a keen interest in networks, the power of collective action, and how systems change happens. She recorded this series before leaving CALP.

Featured Guests

 

Anna Kondakhchyan

She is a senior leader, experienced in change management for humanitarian aid organisations and networks; expertise and interests include design and implementation of digital cash in humanitarian and social protection settings, responsible data and (digital) risk management. With extensive management experience leading high performing multicultural teams, managing complex stakeholder relationships and developing partnerships to effect change. I am a qualified career coach, facilitator, action learning practitioner and a member of a growing cohort of digital financial services professionals. With broad international experience. She is currently the Head of Cash & Markets at NORCAP.

Dr Kathryn Taetzsch

Kathryn has over 25 years of strategic and operational humanitarian response and academic research experience in fragile, conflict- and natural disaster-affected contexts in Africa, Asia, and Middle East, Eastern Europe (Ukraine Crisis, Iraq Response), and Latin America (e.g. West Africa Ebola response, South Sudan/ Uganda Refugees, Iraq IDPs and Syrian Refugees, Darfur crisis response, Indonesia IDPs, Hurricane response in central America, El-Nino disaster preparedness & response, etc). She is currently World Vision International’s Snr. Director, Global Humanitarian and Development Capacity and Capabilities.

Oliver May

Oliver May is a specialist consultant on risk in the humanitarian and development sector. He is passionate about locally-led, pragmatic and collaborative risk management. He was formerly the head of Deloitte’s international development practice, Oxfam’s head of counter-fraud, and an officer in what is now the UK’s National Crime Agency. Oliver is the author of two books supporting aid agencies to manage fraud and counterterrorism risk.