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Creative Content Manager

Deadline: 28 February 2023

Organisation: GiveDirectly


Job Type: Full-time

Location: The role is mostly remote but involves travel within the country approximately once a month and out of country once a quarter.
The ideal candidate must be willing to locate in Kenya, Uganda, Rwanda or Malawi.

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.
GD has raised over $800M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.
Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.

About this role

We are seeking a creative and entrepreneurial manager to grow GiveDirectly’s content collection system and improve our storytelling: empowering the people receiving cash transfers (recipients) to tell their own stories, enabling field teams to collect content that will drive awareness to the voices of people in poverty, and overseeing content that embodies GD’s values.

You are a clear, succinct communicator with a track record of end-to-end ownership of systems management and production roadmaps. You are passionate about strong storytelling and lifting the voices of those at the bottom of the international development power structure to the top.

Unique and transparent recipient story collection has been vital in driving awareness for GiveDirectly’s work, enabling us to raise and deliver more funds to people in poverty. Public efforts like GDLive, as well as our short films and social media posts, bring public attention to the specific lives of the people we seek to assist. Specific, unfiltered stories of the recipients’ donors reached encourage continued giving.

Reports to: Director of Communications
Level: ManagerManager

What you’ll do:

Content Collection
Leading editorial on creating written, photographed, and video content, while servings as an “internal journalist” finding and highlighting interesting aspects of our impact
Own information gathering and storytelling about each of our programs — in 2022, we ran two dozen programs in 11 countries.
Improve our content collection practices, setting and maintaining standards of story collection quantity and quality from field teams
Collaborate with country directors, partnerships directors, and donor relations team, building buy-in and serving their cross-functional priorities.

Content Innovation
Drive innovation in unique styles and techniques of documenting our work, including new mediums, technologies, and editorial styles
Identify, cultivate, and manage a roster of local filmmakers and creators to contract with us on special projects

What you’ll bring:

Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem-solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically
marginalized communities that we serve.


i. 3+ years of experience in a fast-paced content-driven role in communications, consulting, media, or systems management with proven skills in project management.
ii. Exceptional relationship building: you’re excited to work with GiveDirectly leaders in many countries to build consensus and buy-in for the importance of this work.
iii. Strong communications skills and editorial sensibility (speaking, writing, presenting, risk assessment, and negotiating with multiple stakeholders)
iv. Excellent attention to detail regarding text (spelling, grammar, translation), visuals, facts and figures, and video

Nice to haves:

(not requirements, but mention if this is you)
i. Canva or Adobe Photoshop/Illustrator/Premiere experience
ii. Experience with multiple camera technologies
iii. Past work traveling often to remote locations, working in the field
iv. Database management experience
v. SalesForce and Hubspot experience
vi. Professional storytelling / creative writing experience
vii. Fluency in French or primary languages where GD works (Arabic, Swahili, Kinyarwanda, Chichewa, etc.)

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

i. A positive and supportive team with opportunities for advancement
ii. A demonstrated commitment to helping all staff develop and grow
iii. A competitive salary, including bonus
iv. A robust health benefits plan (exact details will vary by country)
v. Unlimited PTO (that we encourage staff to take!)
vi. Desk allowance and flexible work location

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

About the hiring process

Format: The hiring process follows the same general outline for all open roles:
i. First interview (30 mins)
ii. Take home skills assignment (~2 hours)
iii. Second interview (1 hour)
iv. Final interview (1 hour)
v. Reference checks (30 mins each)

Venue: We conduct interviews over Google Meet with the camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**