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Le b.a.-ba des transferts monétaires : tout ce que vous devez savoir

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Paiements numériques

Se familiariser avec des technologies novatrices est essentiel pour veiller à ce qu’une intervention humanitaire (dont celles qui incluent des transferts monétaires) soit aussi efficace que possible. Toutefois, au moment d’intégrer de nouvelles technologies et partenariats pour l’aide humanitaire, nous devons nous assurer que la sécurité, la dignité et les préférences des personnes ayant vécu une situation de crise soient une priorité.

Les technologies numériques transforment la manière dont nous répondons aux urgences. Les innovations sont multiples : elles concernent l’identification des personnes ayant droit à une aide, la collecte des données pour les évaluations et le suivi ou encore la communication aux communautés affectées par la crise. Les systèmes de paiement numérique, dont les appareils mobiles, les coupons électroniques et les cartes, lorsqu’ils sont utilisés de manière appropriée, peuvent accélérer, sécuriser et optimiser l’assistance, la rendant également plus inclusive. Toutefois, le volume de données personnelles que nous collectons, stockons et partageons augmentant, nous devons nous assurer que nos systèmes de protection des données restent pertinents et veiller à comprendre et atténuer les risques associés aux nouvelles technologies.

Contenu récent

Mitigating Risks of Abuse of Power in Cash Assistance – 4 pages

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse by private sector service providers in their delivery of cash assistance to vulnerable populations. The project involves work with financial service providers, traders and other private sector stakeholders, as well as...

November 2019

Identification Et Attenuation Des Risques D’Abus De Pouvoir Lies A L’assistance Monetaire Au Burundi

Rapport

Ce document présente les enseignements tirés de la mission conjointe HCR-PAM au Burundi visant à identifier et à atténuer les risques d’abus de pouvoir liés à l’assistance monétaire. L’analyse s’est focalisée sur l’assistance monétaire par téléphone mobile pour le retour volontaire...

September 2019

Lessons in Driving Large Scale Change: the CALP Network’s reflections from the Humanitarian Innovation Exchange

Blog Post

The scaling of cash programming, enabled by mobile money, represents one of the most significant recent innovations in the humanitarian sector. In two guest blogs for Elrha (Enhanced Learning and Research for Humanitarian Assistance), our Director Karen Peachey explores the CALP Network’s role in...

16 août 2019

Webinar: Help shape the Future of Financial Assistance report

Event

This webinar presented the scenarios and key issues arising from the CALP Network and IARAN's analysis and invited participants' input, ahead of the publication of the Future of Financial Assistance report

29 juillet 2019 / English

Mitigating Risks of Abuse of Power in Cash Assistance in Afghanistan

Report

This document outlines lessons learned from a joint UNHCR-WFP project in Afghanistan aimed at identifying and mitigating the risks of abuse of power in cash assistance. The cash transfer mechanisms discussed during the mission were cash distribution through Hawalas, mobile token, mobile e-vouchers and...

July 2019

Data Responsibility: Let’s not wait for another wake up call

Blog Post

This blog is the second in a series on cash and voucher assistance (CVA) and risk. While the first blog busted some myths around misappropriation and fraud in CVA, this second blog looks into a specific risk for recipients of CVA: the risk of misuse of personal data.

8 mai 2019

Cash is no Riskier than Other Forms of Aid. So Why Do We Still Treat In-kind like the Safer Option?

Blog Post

The first in a new series of blogs on cash and voucher assistance and risk, this article from the CALP Network’s Stefan Bumbacher debunks some common myths around the risk of misappropriation and fraud in CVA.

13 mars 2019

The Digital Lives of Refugees: How displaced populations use mobile phones and what gets in the way

Report

GSMA in partnership with UNHCR conducted quantitative surveys and qualitative research to understand the ways in which refugees are using mobile phones in order to help guide digital interventions by humanitarian organisations and mobile network operators. The research identifies key trends, statistics,...

2019

Displaced & Disconnected – Connectivity for Refugees

Report

UNHCR recognizes that one of the ‘hard stops’ in facilitating mobile connectivity and access to finance for displaced populations is non-conducive regulatory environments. In particular, ID-related legal requirements have proven a significant barrier to access. For example, a refugee who cannot...

2019

Identification et atténuation des risques d’abus de pouvoir liés à l’assistance monétaire au Burundi

Rapport

Ce document présente les enseignements tirés de la mission conjointe HCR-PAM au Burundi visant à identifier et à atténuer les risques d’abus de pouvoir liés à l’assistance monétaire. L’analyse s’est focalisée sur l’assistance monétaire par téléphone mobile pour le retour volontaire...

2019

Kızılaykart Cash Based Assistance, Information Note

Report

Following the first refugee wave in May 2011, refugees from Syria has continued to seek asylum in Turkey. As a result of the open-door policy between 2011 and 2015, Syrians were welcomed by the Turkish government and obtained legal status under temporary protection. Subsequently, Turkey is hosting more...

2019

Guide sur la sauvegarde des enfants dans les programmes de transferts monétaires

Guides et outils

L’objectif de ce guide est d’identifier les risques potentiels liés à la sauvegarde des enfants des les programmes de transferts monétaires et de fournir des suggestions sur la manière de les gérer (y compris le suivi et l’atténuation), afin que les enfants connaissent la plus grande...

1 janvier 2019

Mitigating Risks of Abuse of Power in Cash Assistance – Workshop Nairobi, Kenya

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse of power by private sector service providers in the delivery
of cash assistance to vulnerable populations. The workshop, held in Nairobi on 10-11 December 2018, followed visits to the first two pilot countries,...

December 2018

Cash for Shelter in Kenya – A Field Experience

Report

A study of a cash for shelter project in Kalobeyei that highlights how UNHCR uses cash assistance to help the refugees to transition to more durable solutions, in this case, integration with the host community. The project presents a paradigm shift from the traditional refugee camp planning process.

December 2018

What I learned at the CALP Network’s Celebrating Digital Humanitarian Cash Event

Blog Post

This workshop was a triumphant but sad goodbye to ELAN, the Electronic Cash Transfer Learning Action Network. This was their closing event after four years of hard work, and they leave behind a rather magnificent legacy of tools, guidance, learning, webinars, resources and case studies on how to best...

26 novembre 2018

Cash Week 2018: Looking around and looking ahead

Blog Post

Cash Week 2018 aimed to do two things: challenge us all to think differently about our work and to carve out a space to do so. In this blog, the CALP Network's Sophie Tholstrup reflects on the key debates from the week, and asks how we can build on this momentum and identify new ways of working to meet...

26 novembre 2018

Multi-Purpose Cash Grant – A collaborative model for North-East Nigeria

Report

In recent years, there is an increasing commitment from donors and humanitarian actors to use cash transfers as a response modality where appropriate to meet multiple needs of the affected population in rapid onset and protracted emergencies. There is growing evidence that cash transfers give people...

September 2018

Le b.a.-ba des transferts monétaires : tout ce que vous devez savoir

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