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Protection in Cash Based Interventions – Interviews with Richard Nunn and Lou Lasap
Blog Post
As part of an ECHO-funded Enhanced Response Capacity grant, UNHCR in partnership with WFP, Oxfam GB and the Cash Learning Partnership held an inter-agency workshop on cash and protection in Nairobi on the 10-12th March. The workshop brought together cash and protection practitioners to reflect upon...
Doing Digital Finance Right: The case for stronger mitigation of customer risks
Policy paper
Low-income consumers stand to benefit greatly from more accessible and affordable digital financial services (DFS) offerings. Indeed, evidence from consumer research in 16 markets analyzed for this paper indicates that customers highly value and benefit from many basic DFS. However, many users are not...
Operational Guidelines for Cash-Based Interventions in Displacement Settings
Guidelines and Tools
These operational guidelines support UNHCR and partner staff to determine if and when cash-based interventions (CBIs) are appropriate to meet the needs of refugees and other persons of concern and aids the design and implementation of effective programmes. It focuses on the needs of refugees, but can...
Cash in Emergencies Toolkit
Guidelines and Tools
Access Toolkit Here Cash transfer based programming (CTP) is an effective and flexible way to support people affected by emergencies, maintaining their dignity and choice, while fostering local economies. CTP includes all forms of cash and voucher-based assistance. The Cash in Emergencies Toolkit has been...
Tips for Protection in Cash based interventions
Guidelines and Tools
This document presents a set of general tips to identify, monitor and mitigate protection risks and maximize protection benefits of cash-based interventions.
Know Your Customer Standards and Privacy Recommendations for Cash Transfers
Guidelines and Tools
This report reviews how Know Your Customer (KYC) standards – rules designed to combat criminal money laundering and terrorism financing – are applied in humanitarian cash programs. The report examines the practices of aid agencies and their processing of the personal information of...
Guide de mise en œuvre d’e-transfert
Guides et outils
Le Guide de mise en œuvre d’e-transfert a été créé pour les membres de l’équipe de Mercy Corps qui envisagent d’utiliser – ou qui utilisent déjà – les e-transferts pour apporter l’aide aux participants au programme. Les chapitres 1 et 2 donnent un aperçu des étapes nécessaires à...
Challenges and the State of Play of Interoperability in Cash Transfer Programming
Guidelines and Tools
This study explores the factors driving the design of interoperability for Cash Transfer Programming. It outlines the rapidly changing environment in which digital services are emerging, the types of digital collaborations that could be enabled, and the key design challenges that confront effective...
Privacy Impact Assessment of UNHCR Cash Based Interventions
Report
In 2014, the Office of the United Nations High Commissioner for Refugees (UNHCR) commissioned Trilateral Research & Consulting to conduct Privacy Impact Assessments (PIAs) of two of its Cash-Based Interventions (CBIs) in middle-income countries. The purpose of the PIAs was to help UNHCR assess the...
Policy on the Protection of Personal Data of Persons of Concern to UNHCR
Policy paper
This Policy lays down the rules and principles relating to the processing of personal data of persons of concern to UNHCR. Its purpose is to ensure that UNHCR processes personal data in a way that is consistent with the 1990 United Nations General Assembly’s Guidelines for the Regulation of Computerized...
Seeking Solutions: New roles for technology in cash and voucher programs – An inspiration brief for technology and private sector partners
Policy paper
Today, more people have been forced to flee their homes than at the height of World War II. The scale of these humanitarian crises are challenging, and sometimes outpacing, the capacity of institutions created to respond to them. Yet, the approaches we have available to reach populations in need have also...
Annex B: Lebanon Case Study
Report
Cash and vouchers are increasingly provided as assistance to people affected by disaster and crisis. Studies and evaluations have firmly established that cash transfers can be an appropriate alternative or complement to in-kind assistance. Whilst some evidence exists on the Value for Money (VfM) of...
Cash and Vouchers Manual – Second edition
Guidelines and Tools
This second edition of the Cash and Vouchers Manual captures the latest corporately endorsed business processes and procedures, providing the most up-to-date tools (i.e. analytical, assessment, monitoring) that have been developed through close intra-departmental collaboration between Headquarters...
Protéger la vie privée des bénéficiaires: Principes et normes operationnelles pour une utilisation securisee des donnees personnelles dans les programmes de transfert monetaire et electronique
Rapport
Les transferts électroniques sont porteurs de risques inhérents relatifs à la collecte et au traitement des données personnelles des bénéficiaires. Toutefois, à ce jour, ces risques sont largement méconnus et ils font l’objet de peu de solutions. Les pratiques des organisations sont rarement...
Directives pour la mise en oeuvre de transferts électroniques en situation d’urgence
Rapport
Les transferts électroniques sont une forme de transfert de valeurs qui s’appuient sur des systèmes de paiement numérique. Les très nombreux avantages que peuvent conférer ces transferts aux bénéficiaires aussi bien qu’aux organisations d’aide humanitaire ont été abondamment documentés....
Humanitarianism in the Age of Cyber-warfare: Towards the Principled and Secure Use of Information in Humanitarian Emergencies
Report
Humanitarian assistance is driven by information. From early warnings to needs assessments to final evaluations, information determines priorities and resource allocation. In addition, a crisis drives people to collect and share personal information that they otherwise wouldn’t: the names of missing...
Communications Technology and Humanitarian Delivery: Challenges and opportunities for security risk management
Report
The articles contained in this publication are dispatches from a new frontline in humanitarian action: the digital frontier. All are written by those observing, experiencing and attempting to respond to the challenges created by the digital revolution and the very real threats it is creating for...
Mobile Money Systems for Humanitarian Delivery: World Vision cash transfer project in Gihembe refugee camp, Rwanda
Report
One of the factors driving the steady shift towards employing technology is the rapid expansion of the mobile telecommunications system and its potential to reach even remote areas of the world. According to global statistics, there are almost 7 billion mobilecellular subscriptions, three-quarters of them...
Transferencias electrónicas en situaciones de emergencia: guía práctica para su aplicación
Guía y herramientas
La guía Transferencias electrónicas en situaciones de emergencia: Guía práctica para su aplicación está dirigida a los expertos sobre el terreno de las organizaciones humanitarias que trabajan en respuestas que incorporan transferencias en efectivo entregadas a través de sistemas de pago digital,...
Protecting Beneficiary Privacy: Principles and Operational Standards for the Secure Use of Personal Data in Cash and e-transfer Programmes
Guidelines and Tools
The use of electronic transfers (e-transfers) in cash transfer programming has grown in the humanitarian sector and is increasingly recognised as an effective and efficient intervention in certain emergency contexts. Following recommendations made by a CALP research in 2011 on e-transfers ‘New...