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Questions and Answers (CRM Consultant Role)
Page
"Please find below the questions and answers we have received from applicants regarding the 'Support on CRM Strategy and Implementation' tender process."
Curso en línea: PTM-Habilidades fundamentales para personal de programas
Formación
¿Tiene como objetivo desarrollar continuamente sus habilidades profesionales sobre los programas de transferencias monetarias (PTM)? Este curso en línea de la CALP le permitirá fortalecer sus conocimientos y habilidades para diseñar e implementar programas de alta calidad.
Ukraine: Unlocking a more effective humanitarian response (Webinar recording)
Webinar recording
Ukraine has rapidly become one of the world’s largest humanitarian crises as a result of the Russian invasion in February 2022. Millions remain displaced within Ukraine and other countries and many communities have been devastated by the conflict. Cash transfers have been prioritised as the main form...
رسائل الأموال الموسيقية – ابتكار الهاتف المحمول من ميرسي كور
Blog Post
لا نضع عادةً الموسيقى والاختبارات والرسائل الصوتية في نفس فئة المساعدات النقدية والقسائم الإنسانية الفعالة (CVA). لذلك، لقد أُثير اهتمامنا عندما فازت ميرسي كور بجائزة...
Mensajes musicales efectivos – Innovación móvil de Mercy Corps
Blog Post
Por lo general, no colocamos la música, los cuestionarios y los mensajes de voz en la misma categoría que los programas de transferencias monetarias (PTM). Por lo tanto, nuestro interés se despertó cuando Mercy Corps ganó el premio de ‘Desarrollo digital 2022’ de USAID por un programa centrado en...
Syria Earthquake CVA webinar
Members event
Join our Webinar on Emergency Cash and Voucher Transfers to communities affected by the earthquake. We will present AIDONIC’s solutions to enable you to deliver CVA at scale via a menu of different modalities, collaborate with multiple partners, coordinate delivery across geographic areas, and...
Musical Money Messages – Mobile Innovation from Mercy Corps
Blog Post
We don’t usually put music, quizzes and voice messages in the same category as effective humanitarian cash and voucher assistance (CVA). So, our interest was piqued when Mercy Corps won USAID’s ‘2022 Digital Development Award’ for a human-centered program which used songs, games, and quizzes sent...
روينا نامبيو
Personne
Rowena joined CALP in January 2023 and her first time working in a humanitarian sector. She has more than 20 years of experience in administrative support positions. Before joining the CALP Network, she worked in a recruitment company in the Sultanate of Oman for 16 years. She holds a degree in...
Andrea Buccioni
Personne
Location: UK
Ukraine: Unlocking a more effective humanitarian response
Event
Join this webinar with representatives of the Government of Ukraine, local and international organisations and donors to discuss how we can overcome the limitations of the international humanitarian system to deliver more effective assistance in year two of the Ukraine crisis.
Ukraine: Unlocking a more effective humanitarian response (Presentation)
Presentation
This slide deck was used in the 8 February 2023 webinar organised by CALP, Ground Truth Solutions and Humanitarian Outcomes title: “Ukraine: Unlocking a more effective humanitarian response”. Agenda Brief presentations Key findings from Ground Truth Solutions, Marina Key findings from the Ukraine...
تحليل فعالية التكلفة للبرامج المعنية بتلبية الاحتياجات الأساسية: إرشادات حول أفضل الممارسات للوكالات العاملة في المجال الإنساني
إرشادات وأدوات
يسر مسار العمل الفرعي للكفاءة والفعالية القیمة مقابل المال أن يشارك الناتج النهائية حول تحليل الفعالية من حیث التكلفة لبرامج الاحتياجات الأساسية: إرشادات أفضل...
إرشادات: كيفية استخدام الحوالات في الصومال
إرشادات وأدوات
أصبحت شركات تحويل الأموال، المعروفة أيضًا باسم الحوالة، شريكًا ذا شعبية متزايدة تختاره الوكالات الإنسانية لتوزيع الأموال النقدية في الصومال. سيشرح هذا الموجز ماهية...
مراقبة برامج المساعدات النقدية: إرشادات المراقبة الخاصة ببرامج المساعدات النقدية في الحالات الطارئة
إرشادات وأدوات
يوفر هذا الدليل مورداً مركزياً لتعزيز فهم مشترك لأهم اعتبارات المراقبة للمشاريع الإنسانية باستخدام برامج التحويلات النقدية (CTP). الجمهور الرئيسي لهذا الدليل هو...
التحويلات النقدية أداة المرونة
إرشادات وأدوات
الهدف من هذه الأداة هو مساعدة الوكالات الإنسانية على الصعيد القطري في الاستعداد بشكل أفضل للاستجابة للطوارئ باستخدام التحويلات النقدية. تهدف هذه الأداة إلى توجيه...
DIGID Webinar- Experiences from Dignified Identities (DIGID) in Migration Context, in Humanitarian Cash Assistance and Continuity of Healthcare
Members event
Join this webinar to learn more about the experiences of the pilots of Dignified Identities (DIGID) in the Migration context for both Humanitarian Cash Assistance and continuity of healthcare use cases. The DIGID project explored opportunities and risks in using digital credentials across borders, to...
Key principles and recommendations for inclusive cash and voucher assistance
Guidelines and Tools
This technical brief is intended to provide general guidance for humanitarian agencies to implement Disability Inclusive Cash and Voucher Assistance (CVA), mainstreaming disability in the intervention in line with the CRPD and with the “must do” action listed in the IASC guidelines on inclusion of...
Cash Transfers and Digital Financial Inclusion: Regional evidence from the Asia-Pacific region, with a focus on Bangladesh, Cambodia, and Nepal
Case Study
The study examines the barriers and opportunities to strengthening digital financial inclusion for cash transfer recipients in the Asia-Pacific region, with a focus on Bangladesh, Cambodia and Nepal. Specifically, it maps the existing evidence on the landscape of digital financial inclusion and cash...
How to mitigate gender-based violence (GBV) risks in cash and voucher assistance (CVA)
Video
Cash and voucher assistance (CVA) is an important tool to help individuals affected by crises get back on their feet. But just like any other form of assistance, it is vital to ensure that it does not fuel tensions in the household or in the community and that it does not create new risks for women and...
Call for Communication, Collaboration, and Cash: Perceptions of aid in Ukraine
Case Study
People in Ukraine have relatively low expectations of how aid should be provided, potentially because most people in Ukraine, except people living in eastern Ukraine, had little experience with humanitarian aid before the full-scale February 2022 invasion. Qualitative enquiry helped us understand better...
